Privacy Policy

Effective Date November 2024

Ashley’s Portrait Company ("the Company") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services, visit our website, or interact with us in other ways. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: This includes your name, email address, phone number, postal address, and other contact details you provide when booking our services or contacting us.

  • Event Information: Details about your wedding or event, such as date, location, schedule, and specific requests, to ensure we provide the best service.

  • Payment Information: Billing address and payment details are collected when you make payments for our services.

  • Technical Data: Information such as IP addresses, browser types, operating system, access times, and pages visited on our website. This data is typically collected through cookies and similar tracking technologies.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • Service Delivery: To provide and manage our wedding photography services, including booking, scheduling, and delivering your photos.

  • Customer Communication: To communicate with you about your booking, respond to inquiries, and provide customer support.

  • Payment Processing: To process payments and manage billing information.

  • Marketing: To send promotional materials, updates, and special offers, if you have opted to receive such communications. You can opt out of marketing communications at any time.

  • Website Improvement: To analyze how our website is used and improve its functionality and user experience.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist in providing our services, such as payment processors, website hosting, or customer support.

  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, sale, or other transfer of some or all of the Company’s assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

  • Access and Correct: Request access to the personal information we hold about you and request corrections if it is inaccurate.

  • Delete: Request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: Withdraw consent to receive marketing communications at any time.

  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Effective Date." Your continued use of our services after such changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.